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We answer your frequently asked questions on the
travel phone card.
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it?
You´ve got a question but not the right answer.
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FAQ
We answer to your frequently asked questions about/on the travel phone
card
- How does the travel phone card work (if you dial
in from Austria)?
- In which international counties can I use the
travel phone card?
- Which numbers do I need to dial in from these
countries?
- What is the number of the hotline?
- How long the travel phone card is valid?
- Where can I find the rates?
- Can I use the travel phone card from mobile phones?
1. In which international counties can
I use the travel phone card?
The travel phone card is a "prepaid calling card", that means
you pay in advance. The purchase price of the travel phone card amounts
to 10 Euro, which is also the credit of the calling card.
In contrast to other telephone cards you don´t have to insert the
travel phone card in a card phone – you just dial the toll free
number 0800-6011331. You can use the card from every phone – public
phone boxes or fixed line.
Afterwards you type in the security-code (PIN - which you have to scratch
first). Then you can dial the intended number .
While it is connecting a voice anounnces you the time you have left on
the travel phone card.
An example:
You buy an travel phone card for 10 Euro and you want to call somebody from Austria
to Germany. First type in the number you need to dail in from Austria 0800-6011331,
then enter the security-code (PIN). Afterwards you dial the wanted number to Germany
(e.g. 0049-89-12345678). Thereupon it´s connecting and a voice tells you:
"Sie haben 100 Minuten für diesen Anruf." (You have 100
minutes for this call)
Shortly after their should be a answer.
2. In which international counties
can I use the travel phone card?
Furthermore you can use the travel phone card from (these countries):
- Austria
- Australia
- Belgium
- Canada
- Denmark
- France
- Germany
- Ireland
- Italy
- Japan
- Netherland
- Spain
- Sweden
- Switzerland
- UK
- USA
3. Which numbers
do I need to dial in from these countries?
- Austria 0800 6011332
- Belgium 0800 48462
- Canada 866 2616362
- Denmark 808 84512
- France 0805 636012
- Germany 0800 1008832
- Ireland 1800
992418
- Italy 800
985732
- Netherland 0800 0203286
- Spain 900
099718
- Switzerland 0800 000547
- Sweden 0800 897025
- UK 0800
2799122
- USA 1866 4597319
4. What is the number
of the hotline?
First type in the number you need to dail in from Austria 0800-6011331,
then enter the security-code (PIN) an finally type *5.
Hotline: *5
5. How long the travel
phone card is valid?
Starting from the first use the travel phone card is valid for 90 day.
6. Where can I find the
rates?
The rates for the travel phone card you can find in our rates
inquiry program. Besides you can search it in our online
list of rates or download it as pdf-file.
7. Can I use the travel phone card
from mobile phones?
Yes you can. But extra fees may apply. Look
at
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