FAQ

We answer to your frequently asked questions about/on the travel phone card

  1. How does the travel phone card work (if you dial in from Austria)?
  2. In which international counties can I use the travel phone card?
  3. Which numbers do I need to dial in from these countries?
  4. What is the number of the hotline?
  5. How long the travel phone card is valid?
  6. Where can I find the rates?
  7. Can I use the travel phone card from mobile phones?

1. In which international counties can I use the travel phone card?

The travel phone card is a "prepaid calling card", that means you pay in advance. The purchase price of the travel phone card amounts to 10 Euro, which is also the credit of the calling card.
In contrast to other telephone cards you don´t have to insert the travel phone card in a card phone – you just dial the toll free number 0800-6011331. You can use the card from every phone – public phone boxes or fixed line.
Afterwards you type in the security-code (PIN - which you have to scratch first). Then you can dial the intended number .
While it is connecting a voice anounnces you the time you have left on the travel phone card.

An example:
You buy an travel phone card for 10 Euro and you want to call somebody from Austria to Germany. First type in the number you need to dail in from Austria 0800-6011331, then enter the security-code (PIN). Afterwards you dial the wanted number to Germany (e.g. 0049-89-12345678). Thereupon it´s connecting and a voice tells you:
"Sie haben 100 Minuten für diesen Anruf." (You have 100 minutes for this call)
Shortly after their should be a answer.

2. In which international counties can I use the travel phone card?

Furthermore you can use the travel phone card from (these countries):

  • Austria
  • Australia
  • Belgium
  • Canada
  • Denmark
  • France
  • Germany
  • Ireland
  • Italy
  • Japan
  • Netherland
  • Spain
  • Sweden
  • Switzerland
  • UK
  • USA

3. Which numbers do I need to dial in from these countries?

  • Austria         0800 6011332
  • Belgium        0800 48462
  • Canada        866 2616362
  • Denmark       808 84512
  • France          0805 636012
  • Germany       0800 1008832
  • Ireland              1800 992418
  • Italy              800 985732
  • Netherland   0800 0203286
  • Spain            900 099718
  • Switzerland  0800 000547
  • Sweden  0800 897025
  • UK                 0800 2799122
  • USA               1866 4597319

4. What is the number of the hotline?

First type in the number you need to dail in from Austria 0800-6011331, then enter the security-code (PIN) an finally type *5.

Hotline: *5

5. How long the travel phone card is valid?

Starting from the first use the travel phone card is valid for 90 day.

6. Where can I find the rates?

The rates for the travel phone card you can find in our rates inquiry program. Besides you can search it in our online list of rates or download it as pdf-file.

7. Can I use the travel phone card from mobile phones?

Yes you can. But extra fees may apply. Look at

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